“The team at Phoenix Networks provided us with exceptional support, understanding our needs and helping us to embrace this new, easy to use technology.”
With employee presence I can instantly see who is available in real-time and can choose the best way to communicate with instant chat, email, voicemail, telephone or in a private conference. The IP Telephone System and Unified Communications Solution has not only increased efficiency and productivity, it has saved us money with unlimited calling plans, conferencing and the ability to communicate from anywhere at any time, and also supports multiple languages which is very beneficial for our organization.” – Loly Rico Co-Director FCJ Refugee Centre
The VoIP control panel allows us to easily manage phones at all our locations and gives us the flexibility to route calls as required without being tied down by physical landlines or extensions. The Unified Communications software provides an easy to use interface that clearly displays call information and allows even novice computer users to easily answer and route calls.
As an engineering company that lives on tight deadlines and even tighter budgets, I would like to thank the staff at Phoenix Networks for all their quick diligence on solving our various procurement needs. Its like having extra staff right on the premises, negotiating for better price and speeding up delivery dates.
Phoenix Networks has always been my first choice for projects that demand not only the best in custom solutions, but also the very best in personal dedication and service to complete the project on time and on budget guaranteeing 100% customer satisfaction each and every time.
We purchased a completely new phone system recently. We could not be happier, from the moment the ball was put in motion we received top notch customer service. The tech was very knowledgeable and accommodating, installing it after hours, eliminating any down time. The tech made sure that all voice mails, call routing, greetings and sets were ready before leaving, providing us with the assurance that the next morning we were ready to service our customers. Start to finish the system was done in less than a week. What a great experience!
Our old Nortel phone system was failing, spare parts are very difficult to source and support was no longer available from the manufacture. Phoenix Networks worked hard to get us a new system as fast as possible. They proposed a new VoIP system that fit our needs and budget saving us almost 50% of our monthly telecom expense. The installation went smoothly and they’ve worked with everyone here to make sure we were comfortable with the new system. I wouldn’t go anywhere else for our phone equipment needs. Their commitment to customer service is second to none.